One size fits one : building relationships one customer and one employee at a time / Gary Heil, Tom Parker, Deborah C. Stephens.
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TextPublication details: New York : John Wiley, c1999Edition: 2nd edDescription: xiii, 321 p. ; 24 cmISBN: 0471331678 (hbk.); 9780471331674 (hbk.)Other title: 1 size fits 1Subject(s): Consumer satisfaction | Customer relationsDDC classification: 658.812 LOC classification: HF5415.335 | .H45 1999Online resources: Table of Contents
| Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode |
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General Circulation
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APU Library Open Shelf | Book | HF5415.335 .H45 1999 c.1 (Browse shelf (Opens below)) | 1 | Available (No use restrictions) | 00010572 | |
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General Circulation
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APU Library Open Shelf | Book | HF5415.335 .H45 1999 c.2 (Browse shelf (Opens below)) | 2 | Available (No use restrictions) | 00027696 |
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| HF5415.33.U6 H39 2007 c.4 Consumer behavior : | HF5415.33.U6 H39 2007 c.5 Consumer behavior : | HF5415.33.U6 H39 2010 c.1 Consumer behavior : | HF5415.335 .H45 1999 c.1 One size fits one : | HF5415.335 .J33 2002 c.1 Business process mapping : | HF5415.35 .S65 2000 c.1 Marketing : | HF5415.5 .A53 2002 c.1 Customer relationship management / |
Includes index.
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