TY  - BOOK
AU  - Tedlow,Richard S.
TI  - Denial: why business leaders fail to look facts in the face--and what to do about it 
SN  - 9781591843139 (pbk.)
AV  - HD31 .T43 2010
U1  - 658.0019 22
PY  - 2010///
CY  - New York
PB  - Portfolio
KW  - Management
KW  - Psychological aspects
KW  - Denial (Psychology)
KW  - Business failures
KW  - Case studies
N1  - Includes bibliographical references (p. [241]-252) and index; Shooting the messenger: Henry Ford and the Model T -- What denial is, and is not -- The technological chasm: denial in the tire industry -- "They just didn't believe these things were happening": Denial at the A&P -- The edifice complex: Denial at Sears -- Success today vs. success tomorrow: Denial and the IBM PC -- Coke's new formula for denial -- The madness of crowds: Delivering denial at Webvan -- Strategy, structure, and facing facts at DuPont -- "Why shouldn't you and I walk out the door...?": A new perspective at Intel -- Data-driven emotional intelligence: Tylenol's comeback -- A new point of view
N2  - The Harvard Business School professor and author reveals the sources and consequences of denial in business, citing numerous examples from top organizations while identifying leadership skills for recognizing and countering harmful denial behaviors
UR  - http://www.loc.gov/catdir/enhancements/fy1110/2009039396-b.html
UR  - http://www.loc.gov/catdir/enhancements/fy1110/2009039396-d.html
ER  -