TY - BOOK AU - Mager,Robert Frank AU - Pipe,Peter TI - Analyzing performance problems, or, You really oughta wanna: how to figure out why people aren't doing what they should be, and what to do about it SN - 1879618176 (pbk.) AV - HF5549.5.P35 M34 1997 U1 - 658.31243 21 PY - 1997/// CY - Atlanta, GA PB - Center for Effective Performance KW - Performance standards KW - Employees KW - Training of N1 - Includes index ER -