TY  - BOOK
AU  - Lundin,Stephen C.
TI  - Fish! tales: real-life stories to help you transform your workplace and your life 
SN  - 9780786887750 (pbk.)
AV  - HF5549.5.M63 F57 2002
U1  - 658.314 22
PY  - 2002///
CY  - New York
PB  - Hyperion
KW  - Employee motivation
KW  - Customer services
ER  -