TY - BOOK AU - Souter,Nick AU - Billout,Guy TI - Persuasive writing: how to make words work for you SN - 9781402748363 (pbk.) AV - PN147 .S68 2007 U1 - 808.02 22 PY - 2007/// CY - New York PB - Sterling KW - Written communication KW - Business writing N1 - Includes bibliographical references (p. 144) and index ER -