TY  - BOOK
AU  - Christopher,William F.
AU  - Thor,Carl G.
TI  - World-class quality and productivity: fifteen strategies for improving performance 
SN  - 0852975937 (pbk.)
AV  - HD62.15 .C47 2001
U1  - 658.4013 21
PY  - 2001///
CY  - Canterbury
PB  - Financial World Publishing
KW  - Production standards
KW  - Quality control
KW  - Organizational change
KW  - Organizational effectiveness
N1  - Includes bibliographical references
ER  -