TY  - BOOK
AU  - Scott,Bill
TI  - The skills of communicating: a practical guide for effective management 
SN  - 8172244800 (pbk.)
AV  - HF5718 .S36 2006
U1  - 658.45 21
PY  - 2006///
CY  - Mumbai
PB  - Jaico Publishing
KW  - Business communication
ER  -