TY  - BOOK
AU  - Maitland,Iain
TI  - Make that call!
SN  - 0749432527 (pbk.)
AV  - HF5541.T4 M35 2000
U1  - 658.452 21
PY  - 2000///
CY  - London
PB  - Kogan Page
KW  - Telephone in business
KW  - Telephone etiquette
KW  - Communication in management
N1  - At head of title: The Sunday Times; Previous ed.: 1997
ER  -