TY - BOOK AU - Magnacca,Mark TI - So what?: how to communicate what really matters to your audience SN - 9780137158263 (pbk.) AV - HF5718 .M34 2009 U1 - 808.51 22 PY - 2009/// CY - Upper Saddle River, N.J. PB - FT Press KW - Business communication KW - Interpersonal communication N1 - Includes index; What you need to know in 850 words -- Change your thinking, change your life -- How I learned to think this way- you can, too! -- Your world view-making the invisible visible -- What's in it for them? -- Who you always wanted to be-yourself -- Winging it versus orchestration -- Getting your audience engaged -- Tie a string around your finger -- Getting from where you are to where you want to be ER -