TY - BOOK AU - Tapp,Alan TI - Principles of direct and database marketing SN - 0273646818 (pbk.) AV - HF5415.126 .T73 2000 U1 - 658.84 21 PY - 2000/// CY - Harlow, England, New York PB - Financial Times Prentice Hall KW - Direct marketing N1 - Includes bibliographical references and index ER -