TY  - BOOK
AU  - Martin,Jeanette S.
AU  - Chaney,Lillian H.
TI  - Global business etiquette: a guide to international communication and customs 
SN  - 9780313397172 (hbk.)
AV  - HF5389 .M37 2012
U1  - 395.52 23
PY  - 2012///
CY  - Santa Barbara, Calif.
PB  - Praeger
KW  - Business etiquette
KW  - Intercultural communication
KW  - Business communication
N1  - Includes bibliographical references and index; Preface and acknowledgments -- Travel customs and tips -- Language, greetings, introductions, and business cards -- Socializing -- Gestures and other nonverbal communicators -- Dress and appearance -- Cultural attitudes, behaviors, and customs -- Dining and tipping customs -- Conversational customs and manners -- Oral and written communication customs and etiquette -- Etiquette for international businesswomen -- International negotiation etiquette -- Notes -- Index
ER  -