TY - BOOK AU - Strauss,Judy AU - Frost,Raymond AU - Sinha,Nilanjana TI - E-marketing SN - 1292000414 (pbk.) AV - HF5415.1265 .S77 2014 U1 - 658.872 22 PY - 2014/// CY - Essex, England PB - Pearson Education KW - Internet marketing N1 - Includes bibliographical references (pages 478-485) and index; Past, present, and future -- Strategic e-marketing and performance metrics -- The e-marketing plan -- Global e-marketing 3.0 -- Ethical and legal issues -- E-marketing research -- Consumer behavior online -- Segmentation, targeting, differentiation, and positioning strategies -- Product : the online offer -- Price : the online value -- The internet for distribution -- E-marketing communication : owned media -- E-marketing communication : paid media -- E-marketing communication : earned media -- Customer relationship management ER -