TY - BOOK AU - YUNITA NIDIAH INDAH PERMATA(TP019869) TI - INFLUENCE OF RELATIONSHIP MARKETING TOWARDS CUSTOMER SATISFACTION AND OVERALL SUCCESSFULNESS OF THE ORGANIZATION CASE OF PT. TOYOTA ASTRA MOTOR, AUTO2000 AUTOMOBILE INDUSTRY IN BALIKPAPAN, EAST BORNEO INDONESIA PY - 2012/// CY - Kuala Lumpur PB - Asia Pacific University ER -