TY  - BOOK
AU  - Bixler,Susan
AU  - Dugan,Lisa Scherrer
TI  - 5 steps to professional presence: how to project confidence, competence, and credibility at work 
SN  - 1580624421 (pbk.)
AV  - HF5386 .B59 2001
U1  - 650.1 21
PY  - 2001///
CY  - Holbrook, Mass.
PB  - Adams Media Corp.
KW  - Success in business
KW  - Business etiquette
KW  - Business communication
N1  - Includes index; Acknowledgments --; Introduction --; What is your PPQ (professional presence quotient)? --; Step 1 : recognize the inherent power of your professional presence --; ch. 1; Make first impressions lasting impressions --; ch. 2; Developing the art of self-promotion --; ch. 3; Contemporary business behavior --; Step 2 : establish effective nonverbal communication --; ch. 4. The; language of presence, posture, handshakes, and eye contact --; ch. 5; Using space, territory, ann mirroring and matching to make a connection --; ch. 6; Taking charge through nonverbal communication --; Step 3 : create your virtual presence --; ch. 7; Electronic etiquette : using both high tech and high touch --; ch. 8; Phone presence : office, cell, conference, and voice mail --; ch. 9. The; use and abuse of e-mail : how to get the best from it --; Step 4 : understand business etiquette --; ch. 10; Effective meeting management --; ch. 11; Dangling conversations : gossip, grapevine, and jokes --; ch. 12. The; pitfalls, limitations, and realities of an office romance --; ch. 13; Damage control : managing critical circumstances and sticky situations --; ch. 14; Business travel : navigating etiquette on the road --; Step 5 : develop social savvy --; ch. 15; Planning the business meal : gracious, sophisticated manners --; ch. 16; Participating in business events : parties, corporate outings, and gift giving --; ch. 17; Including your spouse or partner : an asset or a liability? --; Conclusion and action plan --; Index
ER  -