TY  - BOOK
AU  - Downs,Cal W.
AU  - Adrian,Allyson D.
AU  - Downs,Cal W.
TI  - Assessing organizational communication: strategic communication audits 
SN  - 1593850107 (pbk.)
AV  - HD30.3 .D68 2004
U1  - 658.45 22
PY  - 2004///
CY  - New York
PB  - Guilford Press
KW  - Communication in organizations
KW  - Auditing
KW  - Management audit
KW  - Communication in management
KW  - Intercultural communication
KW  - Organizational effectiveness
KW  - Evaluation
N1  - Completely rev. ed. of and successor to: Communication audits / Cal W. Downs. c1988; Includes bibliographical references (p. 273-280) and indexes; Communication audits as organizational development -- Initiating and planning an assessment -- Conducting team audits / David Cook, James Patterson, and Cal W. Downs -- Choosing focal areas to assess -- The interview: the most basic assessment technology -- Diagnosis through questionnaires -- The International Communication Association Survey -- Downs-Hazen Communication Satisfaction Questionnaire / Phillip G. Clampitt and Cal W. Downs -- Critical Communication Experience Survey -- ECCO analysis -- Diagnosing communication networks / Thomas Porter and Allyson D. Adrian -- Focus group interviews -- Final analysis and interpretation -- The final report
UR  - http://www.loc.gov/catdir/bios/guilford051/2004003132.html
UR  - http://www.loc.gov/catdir/description/guilford051/2004003132.html
UR  - http://www.loc.gov/catdir/toc/ecip0415/2004003132.html
UR  - http://www.loc.gov/catdir/enhancements/fy0650/2004003132-s.html
ER  -