TY  - BOOK
AU  - Allen-Bond,Jacqueline
AU  - Vaughan,Andrew
AU  - Heyen,Neil
TI  - Business calls: telephoning skills for business
T2  - Longman American business English skills
SN  - 0582084180 (pbk.)
AV  - PE1115 .A45 1994
U1  - 651.74 20
PY  - 1994///
CY  - Harlow
PB  - Longman
KW  - Telephone in business
KW  - English language
KW  - Business English
KW  - Study and teaching
ER  -