TY - BOOK TI - Key management models: the management tools and practices that will improve your business SN - 0273662015 (pbk.) AV - HD31 .K49 2003 U1 - 658 21 PY - 2003/// CY - London, New York PB - Financial Times Prentice Hall KW - Management KW - Decision making N1 - Includes bibliographical references (p. 200-206) and index ER -