TY - BOOK AU - AMINEH BANITOROF (TP029995) AU - Rohani Bt Mohamad Husain TI - FACTORS INFLUENCE CUSTOMER LOYALTY IN IKEA AV - PM-25-04 PY - 2014/// CY - Kuala Lumpur PB - Asia Pacific University N1 - A dissertation submitted in partial fulfilment of the requirements of Staffordshire University for the degree of Master in Business Administration ER -