TY - BOOK AU - DILYARA ORAZBEKOVA (TP027710) TI - CRITICAL SUCCESS FACTORS IN FOOD AND BEVERAGE QUALITY MANAGEMENT IN HOTELS OF KAZAKHSTAN - A CASE STUDY OF RIXOS ALMATY AV - PM-25-28 PY - 2014/// CY - Kuala Lumpur PB - Asia Pacific University N1 - A dissertation submitted in partial fulfilment of the requirements of Staffordshire University for the degree of Master in Business Administrations ER -