TY - BOOK AU - Mondore,Scott P. AU - Douthitt,Shane S. AU - Carson,Marisa A. TI - Business-focused HR: 11 processes to drive results SN - 9781586442040 (pbk.) AV - HF5549 .M66 2011 U1 - 658.3 22 PY - 2011/// CY - Alexandria, Va. PB - Society for Human Resource Management KW - Human capital KW - Personnel management KW - Success in business N1 - Includes bibliographical references (p. 183-194) and index; HR processes and business outcomes -- Employee selection -- Competency models -- Performance management -- Multi-rater/360 assessments -- Employee opinion surveys -- Employee training -- Career development -- Leadership development -- Succession planning -- Work/life balance -- Creating a business-focused HR scorecard -- Bringing it all together : next steps and opportunities ER -