TY - BOOK AU - MILAD MORADI SHAHRBABAK (TP028330) AU - Haslina Hashim TI - E-SERVICE QUALITY EFFECTS ON COSTUMER E-SATISFACTION AND E-LOYALTY IN MALAYSIAN YOUTH MARKET AV - PM-25-72 PY - 2013/// CY - Kuala Lumpur PB - Asia Pacific University N1 - A dissertation submitted in partial fulfilment of the requirements of Staffordshire University for the degree of Master in Business Administrations (I.T Sector) ER -