TY - BOOK AU - KANG RUNYING (TP026785) AU - Assoc. Prof. Dr. Benjamin Chan Yin Fah TI - SERVICE QUALITY, STRUCTURE ELEMENT AND SERVICE VALUE AWARD CUSTOMER SATISFACTION AMONG THE ADULTS OF HOME HOTEL IN ZHENGZHOU, CHINA AV - PG-20-4250 PY - 2014/// CY - Kuala Lumpur PB - Asia Pacific University N1 - A project submitted in partial fulfillment of the requirement of Asia Pacific University of Technology and Innovation for the degree of B.A (Hons) in Service Management ER -