TY - BOOK AU - AZIZA AYTPAEVA (TP027406) AU - Kumaresu A/L Murugasu TI - A STUDY OF FACTORS THAT AFFECTS CUSTOMER SATISFACTION IN THE BUDGET AIRLINE INDUSTRY IN MALAYSIA : A CASE STUDY OF AIRASIA AV - PG-20-4149 PY - 2014/// CY - Kuala Lumpur PB - Asia Pacific University N1 - A project submitted in partial fulfillment of the requirement of Asia Pacific University of Technology and Innovation for the degree of B.A (Hons) in International Business Management ER -