TY  - BOOK
AU  - Becker,Jörg
AU  - Kugeler,Martin
AU  - Rosemann,Michael
TI  - Process management: a guide for the design of business processes 
SN  - 3540434992 (hbk.)
AV  - HD31 .P76 2003
U1  - 658.5 21
PY  - 2003///
CY  - Berlin, New York
PB  - Springer
KW  - Industrial management
KW  - Information resources management
KW  - Industrial engineering
KW  - Process control
KW  - Management
N1  - Includes bibliographical references (p. 311-319) and index
UR  - http://www.loc.gov/catdir/enhancements/fy0813/2003053933-t.html
UR  - http://www.loc.gov/catdir/enhancements/fy0813/2003053933-d.html
ER  -