TY - BOOK AU - ZAHRA TAVAKOLYMOHAMMADI (TP027805) AU - Rohani TI - CRITICAL SUCCESS FACTORS OF CRM IN IRANIAN ORGANIZATION: CASE OF CRM PROVIDERS AV - PM-26-56 PY - 2013/// CY - Kuala Lumpur PB - Asia Pacific University, N1 - A dissertation submitted in partial fulfilment of the requirements of Staffordshire university for the degree of Master in Business Administration (IT sector). ER -