TY - BOOK AU - Ludlow,Ron AU - Panton,Fergus TI - The essence of effective communication SN - 0132848783 (pbk.) AV - HF5718 .L83 1992 U1 - 658.45 20 PY - 1992/// CY - New York PB - Prentice Hall KW - Business communication KW - Communication in management N1 - Includes bibliographical references and index ER -