TY - BOOK AU - MOHAMED HASSIMDEEN MOHAMED HISHAM AU - Farahida Binti Abdul Jaafar TI - THE ANALYSIS OF THE FACTORS THAT INFLUENCE CUSTOMER SATISFACTION IN SRILANKAN AIPLINES / AV - PG-20-4655 PY - 2015/// CY - Kuala Lumpur PB - Asia Pacific University N1 - A project submitted in partial fulfillment of the requirement of Asia Pacific University of Technology and Innovation for the Degree of B.A (Hons) in International Business Management ER -