TY - BOOK AU - DEVI YULIA PRAMITA MAYFANY (TP028140) AU - Mr. Muhammad bin Majid TI - THE RELATIONSHIP BETWEEN SERVICE QUALITY, CUSTOMER SATISFACTION, AND CUSTOMER LOYALTY TOWARDS FIRM PERFORMANCE AMONG GARUDA INDONESIA AIRLINES USERS / AV - PG-20-4928 PY - 2015/// CY - Kuala Lumpur PB - Asia Pacific University N1 - A project submitted in partial fulfillment of the requirement of Asia Pacific University of Technology and Innovation for the Degree of B.A (Hons) in: International Business Management ER -