TY - BOOK AU - MICHELLE LOH YEE TENG (TP028569) AU - Ms. Akansha Mandhana TI - E-SERVICE MANAGEMENT SYSTEM (E-SM) FOR ASIA PACIFIC UNIVERSITY (APU) / AV - PG-20-5095 PY - 2015/// CY - Kuala Lumpur PB - Asia Pacific University N1 - A project submitted in partial fulfillment of the requirement of Asia Pacific University of Technology and Innovation for the Degree of the Bach. of Sc. (Hons) in Information Technology (Business Information System) ER -