TY  - BOOK
AU  - ALEXANDER MUFUNGO MAGAI (TP017350)
AU  - Dr. Benjamin Chan
TI  - MCRM'S NEW OPPORTUNITY OF CUSTOMER SATISFACTION IN TANZANIAN MARKET
AV  - PM-26-66 
PY  - 2014///
CY  - Kuala Lumpur
PB  - Asia Pacific University
KW  - Customer relations
KW  - Management
KW  - Customer satisfaction
KW  - Tanzania
N1  - A dissertation submitted in partial fulfilment of the requirements of Staffordshire University for the degree of Master in: Business Administration (I.T Sector)

ER  -