TY  - BOOK
AU  - GIOVANI MARTHA HANDOKO (TP019360)
AU  - Ms. Rohani Binti Mohamad Husain
TI  - AN ANALYSIS ON AFTER-SALES SERVICE QUALITY AND THE EFFECT ON CUSTOMER BEHAVIORAL INTENTIONS : : THE CASE OF ELECTRONIC APPLIANCES IN MALAYSIA BUSINESS MARKET 
AV  - PM-27-16 
PY  - 2015///
CY  - Kuala Lumpur
PB  - Asia Pacific University
KW  - Consumer behaviour
KW  - Malaysia
N1  - A dissertation submitted in partial fulfilment of the requirements of Staffordshire University for the degree of Master in: Business Administration.






ER  -