TY  - BOOK
AU  - ASHKAN NIKANDISH (TP024769)
AU  - Dr. Behrang Samadi
TI  - THE EFFECTS OF CONSUMERS' BEHAVIOURAL INTENTIONS ON SERVICE RECOVERY SATISFACTION IN 4 & 5 STARS HOTEL IN KUALA LUMPUR, MALAYSIA

AV  - PM-27-83 
PY  - 2016///
CY  - Kuala Lumpur
PB  - Asia Pacific University
KW  - Consumer behaviour
KW  - Malaysia
KW  - Consumer satisfaction
N1  - Available in APres; A dissertation submitted in partial fulfilment of the requirements of Staffordshire University for the degree of MSc in Global Marketing Management (UCMF1506GMM).



UR  - https://cas.apiit.edu.my/cas/login?service=https://library.apu.edu.my/apres/
ER  -