TY  - BOOK
AU  - Barnes,Stephanie
AU  - Milton,N.J.
TI  - Designing a successful KM strategy: a guide for the knowledge management professional 
SN  - 9781573875103 (pbk.)
AV  - HD30.2 .B37 2015
U1  - 658.4/038 23
PY  - 2015///
CY  - New Jersey
PB  - Information Today, Inc.
KW  - Knowledge management
KW  - Organizational learning
KW  - Organizational change
N1  - Includes bibliographical references and index; Dedication -- Acknowledgments -- Foreword -- Introduction -- What exactly is knowledge management, and why do we need it? -- The knowledge manager role -- Making the case for a knowledge management strategy -- The ten principles behind your KM strategy -- Identifying the underlying business drivers -- Knowledge management vision and scope -- Critical knowledge areas -- Assessing the current state of KM in your organization -- Knowledge management framework -- Information and content management -- Knowledge management technology -- Change management -- Pilot projects -- Making the business case and determining ROI -- The guerrilla strategy -- A retention-based knowledge management strategy -- Building the implementation team -- Final words -- Appendix A: communication plan template -- About the authors -- Index
ER  -