TY - BOOK AU - IMAN IZZATI BAHARULNIZAM (TP039201) AU - Ms.Fiona Lalitha Sadagopan TI - AN EXPLANATORY STUDY ON AIRLINES SERVICE QUALITY, CUSTOMER TRUST, AND CUSTOMER LOYALTY TOWARDS CUSTOMER SATISFACTION: A CASE STUDY ON LOW COST CARRIERS IN MALAYSIA AV - PG-23-0053 PY - 2017/// CY - Kuala Lumpur PB - Asia Pacific University KW - Consumer satisfaction KW - Malaysia KW - Airlines KW - Customer services N1 - Available in APres; A project submitted in partial fulfilment of the requirements of Asia Pacific University of Technology and Innovation for the degree of B.A. (Hons) in International Business Management (UC3F1610IBM) UR - https://cas.apiit.edu.my/cas/login?service=https://library.apu.edu.my/apres/ ER -