TY - BOOK AU - Berger,Andrew J. TI - Smart things to know about Six Sigma T2 - Smart SN - 1841124338 (pbk.) AV - TS156 .B47 2003 U1 - 658.4013 21 PY - 2003/// CY - Oxford PB - Capstone KW - Six sigma (Quality control standard) KW - Total quality management KW - Total quality control N1 - Includes bibliographical references and index ER -