TY - BOOK AU - MARIYAM NADHIRA (TP045197). AU - Mr. Sivananthan Chelliah TI - FORMULATING TRANSFORMATION FRAMEWORK TO IMPLEMENT IT SERVICE MANAGEMENT (itsm) AT HIGHER EDUCATION INSTITUTIONS AV - PM-29-55 PY - 2017/// CY - Kuala Lumpur PB - Asia Pacific University KW - Technological innovations KW - Maldives KW - Education, Higher KW - Effect of technological innovations on N1 - A thesis submitted in fulfillment of the requirements for the award of the degree of Master of Science in Information Technology Management (UCMF1702ITM) ER -