TY - BOOK AU - Hollensen,Svend TI - Marketing management: a relationship approach SN - 9780273778851 (pbk.) AV - HF5415.55 .H65 2015 U1 - 658.8 23 PY - 2015///] CY - Harlow, England, New York PB - Pearson KW - Relationship marketing KW - Marketing KW - Management KW - Case studies N1 - Includes index ER -