TY - BOOK AU - MD. FAZLUL KARIM (TP043445) AU - Ms. Margaret Subramaniam TI - EFFECTIVE IMPLEMENTATION OF TOTAL QUALITY MANAGEMENT IN THE HOSPITALITY INDUSTRY IN OMAN WITH FOCUS ON INFORMATION TECHNOLOGY AV - PM-30-04 PY - 2018/// CY - Kuala Lumpur PB - Asia Pacific University KW - Hospitality industry KW - Management KW - Oman N1 - A thesis submitted in fulfillment of the requirements for the award of the degree of Master of Science in Technology Management (UCMF1702TM) ER -