TY - BOOK AU - Hutt,Michael D. AU - Speh,Thomas W. TI - Business marketing management: B2B SN - 9780357039243 (pbk.) AV - HF5415.13 .H88 2017 PY - 2017///] CY - Boston, MA PB - Cengage Learning, KW - Industrial marketing KW - Management KW - Case studies. KW - Business planning. KW - Management. N1 - Includes indexes; Part I: The environment of business marketing. 1. A business marketing perspective -- Part II: Managing reltionships in business marketing. 2. Organizational buying behavior --3. Customer relationship management strategies for business markets -- Part III: Assessing market opportunities. 4. Segmenting the business market and estimating segment demand -- Part IV: Formulating business marketing strategy. 5. Business marketing planning: strategic perspectives --6. Business marketing strategies for global markets --7. Managing products for business markets --8. Managing innovation and new industrial product development --9. Managing services for business markets -- 10. Managing business marketing channels --11. Supply chain management --12. Pricing strategies for business markets -- 13. Business marketing communications: advertising and sales promotion --14. Business marketing communications: managing the personal selling function -- Part V: Evaluating business marketing strategy and performance. 15. Marketing performance measurement ER -