TY  - BOOK
AU  - LAI WEN JYNG (TP049375)
AU  - Ms. Geetha Rubasundram
TI  - CHATBOTS IN MALAYSIA - A BALANCED SCORECARD APPROACH
AV  - PM-31-18 
PY  - 2019///
CY  - Kuala Lumpur
PB  - Asia Pacific University
KW  - Chatbot (computer software)
KW  - Artificial intelligence
N1  - A thesis submitted in fulfillment of the requirement of Asia Pacific University of Technology and Innovation for the award of the degree of Master of Accounting (UCMF1804ACC)
ER  -