TY - BOOK AU - Risdon,Chris AU - Quattlebaum,Patrick TI - Orchestrating experiences: collaborative design for complexity SN - 9781933820743 AV - HF5415.5 .R59 2018 PY - 2018///] CY - Brooklyn, New York ; PB - Rosenfeld Media ; KW - Customer services KW - Service industries KW - Management N1 - Includes bibliographical references and index ER -