TY - BOOK AU - Frandsen,Finn AU - Johansen,Winni TI - Crisis communication T2 - Handbooks of communication science, SN - 9783110552287 (paperback) AV - HD49.3 .C75 2020 KW - Communication in crisis management KW - Crisis management KW - fast N1 - Includes bibliographical references and index; Section 1. Introducing the field -- Section 2. Between text and context -- Section 3. Organizational level -- Section 4. Interorganizational level -- Section 5. Societal level -- Sectional 6. Intersocietal level -- Section 7. Critical approaches -- Section 8. The future N2 - Provides an up-to-date overview of the discipline of crisis communication and introduces the reader to the most important models and theories of the field. It differs from previous handbooks in that it focuses on crises in the private and the public sector, includes the managerial and organizational context, and introduces new areas such as internal crisis communication and crisis consulting ER -