TY - BOOK ED - The Art of Service TI - Communication audit: practical tools for self-assessment / SN - 9781718849693 (paperback) AV - HD30.3 .C666 c.1 PY - 0000///[Year of publication not identified] CY - [Place of publication not identified] PB - The Art of Service, KW - Communication KW - Manual and handbook KW - Audit process KW - Self-assessment. KW - team member N1 - 'Standard requirements' - book cover. 'Diagnose projects, initiatives, organizations, businesses and process using accepted diagnostic standards and practices.' - book cover. 'Implement evidence based best practice strategies aligned with overall goals.' - book cover. 'Integrate recent advances and process design strategies into practice according to best practice guidelines.' - book cover. 'Use the Self-Assessment tool Scorecard and develop a clear picture of which areas need attention.' - book cover ER -