TY  - BOOK
AU  - Walker,Gary
ED  - Harris Kern's Enterprise Computing Institute.
TI  - IT problem management
SN  - 013030770X (hbk.)
AV  - QA76.9.M3 W35 2001
U1  - 004.068 21
PY  - 2001///
CY  - Upper Saddle River, NJ
PB  - Prentice Hall PTR
KW  - Electronic data processing
KW  - Management
KW  - Information technology
N1  - At head of title: Harris Kern's Enterprise Computing Institute; Includes index
ER  -