TY - BOOK AU - Churchill,Gilbert A. AU - Peter,J.Paul TI - Marketing: creating value for customers SN - 9780071152259 (pbk.) AV - HF5415 .C48 1998 U1 - 658.8 21 PY - 1998/// CY - Boston PB - Irwin/McGraw Hill KW - Marketing N1 - Includes bibliographical references (p. [587]-605) and indexes UR - http://www.loc.gov/catdir/description/mh023/97013807.html UR - http://www.loc.gov/catdir/toc/mh022/97013807.html UR - http://www.loc.gov/catdir/enhancements/fy0707/97013807-b.html ER -