TY - BOOK AU - Chaffey,Dave TI - E-business & e-commerce management: strategy, implementation and practice SN - 9780273752011 (pbk.) AV - HF5548.32 .C43 2011 U1 - 658.872 22 PY - 2011/// CY - Harlow, England, New York PB - Pearson/Financial Times Prentice Hall KW - Electronic commerce KW - Business enterprises KW - Computer networks N1 - Includes bibliographical references and index; Introduction to e-business and e-commerce -- Marketplace analysis for e-commerce -- E-business infrastructure -- E-environment -- E-business strategy -- Supply chain management -- E-procurement -- E-marketing -- Customer relationship management -- Change management -- Analysis and design -- E-business service implementation and optimization ER -