TY - BOOK AU - Evans,James R. AU - Lindsay,William M. TI - The management and control of quality SN - 0324225032 (pbk.) AV - TS156 .E93 2005 U1 - 658.562 22 PY - 2005/// CY - Mason, Ohio PB - Thompson South-Western KW - Quality control KW - Total quality management N1 - Previous ed.: 2002; Formerly CIP ER -