TY - BOOK AU - Waters,C.D.J. TI - Operations management: producing goods and services SN - 0201398494 (pbk.) AV - TS155 .W38 2002 U1 - 658.5 21 PY - 2002/// CY - Harlow PB - Financial Times Prentice Hall KW - Production management KW - Handbooks, manuals, etc N1 - Previous ed.: Harlow : Addison-Wesley, 1996; Includes bibliographical references and index ER -