TY - BOOK AU - Wang,John TI - Information systems and new applications in the service sector: models and methods SN - 9781609601386 (hbk.) AV - HD30.2 .I54 2011 U1 - 658.4038011 22 PY - 2011/// CY - Hershey PB - Business Science Reference KW - Service industries KW - Information technology KW - Technological innovations KW - Web 2.0 KW - Web services N1 - "Premier reference source"--Cover; Includes bibliographical references and index N2 - "This book examines current, state-of-the-art research in the area of service sectors and their interactions, linkages, applications, and support using information systems"--Provided by publisher ER -