TY - BOOK AU - McFarlan,Bill TI - Drop the pink elephant: 21 steps to personal communication heaven SN - 1841124796 (pbk.) AV - BF637.C45 M34 2003 U1 - 153.6 22 PY - 2003/// CY - Chichester [England] PB - Capstone KW - Interpersonal communication N1 - Includes index UR - http://www.loc.gov/catdir/enhancements/fy0627/2005298125-b.html UR - http://www.loc.gov/catdir/enhancements/fy0627/2005298125-d.html UR - http://www.loc.gov/catdir/enhancements/fy0627/2005298125-t.html ER -